Terms of service

Effective Date: 8/10/2025

Welcome to Ember Rootz. By visiting our website and/or purchasing from us, you agree to be bound by the following terms and conditions (“Terms of Service”). Please read them carefully before using our site or placing an order.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

2. Products & Availability

Our candles are handcrafted, so slight variations in color, scent, or appearance may occur.
We make every effort to ensure our product descriptions and images are accurate, but we do not guarantee that your screen’s display of colors will be exact.
All products are subject to availability and we reserve the right to limit quantities or discontinue any product at any time.

3. Pricing & Payment

Prices for our products are subject to change without notice.
We accept payment through approved methods listed at checkout. You agree to provide current, complete, and accurate purchase and account information.

4. Shipping & Delivery

Shipping times are estimates and may vary based on location and carrier. We are not responsible for delays caused by shipping carriers or customs.

5. Returns & Refunds

Please refer to our Return & Refund Policy for details on returning products and receiving refunds.

6. Intellectual Property

All content on the Ember Rootz website—including images, text, logos, and designs—is our property and may not be used without permission.

7. Limitation of Liability

We are not liable for any injury, loss, or damage arising from the use or misuse of our products. Candles should always be burned with care, following safety instructions provided.

8. Governing Law

These Terms of Service and any disputes arising from them will be governed by the laws of the State of [Your State], United States.

Contact Us
If you have any questions about these Terms of Service, please contact us:
📧 info@EmberRootz.com